Privacy Policy

Last updated: April 6, 2026

1. Introduction

Moro ("we," "our," or "us") operates the website usemoro.ai and provides AI-powered sales outreach services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

Account Information: When you register, we collect your name, email address, company name, and other details you provide during signup.

Usage Data: We automatically collect information about how you interact with our platform, including pages viewed, features used, and time spent on the platform.

Campaign Data: Information related to your outreach campaigns, including lead lists, email content generated by our AI, sending metrics, and reply data.

Payment Information: When you make purchases, payment processing is handled by our third-party payment processor. We do not store your full credit card information on our servers.

Cookies & Analytics: We use cookies and similar technologies to analyze trends, administer the website, and gather demographic information about our user base.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions and send related information
• Generate AI-written email content for your campaigns
• Improve and personalize your experience
• Communicate with you about service updates and support
• Monitor and analyze usage patterns to enhance platform performance
• Protect against unauthorized access and ensure security

4. Data Sharing & Third Parties

We do not sell your personal information to third parties. We may share your data with:

• Service Providers: Third-party services that help us operate our platform (hosting, analytics, payment processing, email infrastructure).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise these rights, contact us at the email address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hamad@usemoro.ai